If you would like to exchange a product for any reason you are able to do so. Your return must be despatched within seven working days from receiving the delivery. Once the goods are returned to us in the original and unused condition we will issue a store credit. Shipping costs on returned goods are at the expense of the customer.
Due to the process of selling online we try our best to photograph our items to best represent the colour and quality of the item itself. However due to the photography process the items colour may vary slightly to the image colour on your screen.
LEATHER GOODS
Due to leather being a natural material, some leather goods may vary slightly in colour from one another. Also some hides have natural marks and patterns on them.
SHIPPING POLICY
We will do all we can to send the item to you on the next working day of receiving payment. Shipping periods will be different for each country, if you are concerned because you have not received your purchase please feel free to contact us.
FAULTY PRODUCT?
We have a 30 day return policy for any faulty items. Once we receive the item we will look in to the fault. At our discretion we will deem the item faulty. If the item has been misused, or the care instructions have not been adhered to you will not be eligible to claim the item as faulty. If your item is found to be faulty, we issue a store credit. Shipping fees are non refundable.
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